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    Bushfire support

    Pet Insurance Australia – Bushfire Support

    In response to the unprecedented bushfires across Australia, existing Pet Insurance Australia policies will now provide cover for any pet health …

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    Heat and Smoke

    Heat & Smoke

    As temperatures continue to soar across Australia, Pet Insurance Australia takes a look at some top tips to keep pets cool …

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    New Years Pet Guide

    Festivities, Fireworks, Fluffy & Fido

    Getting ready to ring in the New Year? As many Australians prepare to celebrate 2020, Pet Insurance Australia offers a timely …

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    2019 Top Pet Tech

    2019 Top Pet Tech

    As technological advancements take the world by storm. Pet Insurance Australia takes a look at some of the remarkable tech available …

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    Protecting Pets Smoke Fires

    Protecting Pets – Smoke & Fires

    With Australia witnessing some of the worst fires in history, Pet Insurance Australia is offering some good advice to help pet …

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    • 1 - Terms & Conditions Apply. 2 Month Offer Terms & Conditions can be viewed by clicking here

    2 - Depending on your level of cover. Policy T&Cs, limits, exclusions, waiting periods and excess may apply.

    3 - You may be eligible for a higher limit; if so, this will be specified in your certificate of insurance.

    4 – Applies per Policy Period and is deducted from the benefit payable to you, depending on the cover option chosen. Please note the $600 excess option is not available with a 70% benefit percentage.

    5 – T&Cs Apply. MyPetPass® is a rewards programme provided by PetSure (Australia) Pty Ltd ABN 95 075 949 923 (PetSure). Available to holders of active policies. myPetPass® perks are provided by PetSure and third-party suppliers and also subject to these third-party suppliers’ terms and conditions. myPetPass® perks may be amended or withdrawn any time without notice. PetSure does not guarantee that any particular third-party providers will continue to participate in myPetPass® through the offer or provision of perks, or that the myPetPass® rewards programme or any myPetPass® perks or features of myPetPass® will continue to be available. Full Terms & Conditions available at mypetpass.com.au/terms.

    6 – After all documentation received.

    7 - A separate limit applies to the non-insurance Routine Care item. Routine Care limits apply to specific routine care items. Click here for more info.

    8 - There is a 6-month waiting period for cruciate ligament claims. This waiting period may be waived at our discretion. For details on the waiver process, refer to the applicable Product Disclosure Statement.

    9 - Terms & Conditions Apply. 3 Month Offer Terms & Conditions can be viewed by clicking here

    10 - Live Vet Support is a service provided by PetSure that gives you 24/7 access to general veterinary telehealth advice for your insured pet(s) via online video or chat, via the Customer Portals owned and operated by PetSure. Access to Live Vet Support consultations subject to the Customer Portal terms of use.

    11 - Available at participating vets, find your nearest GapOnly® Vet at gaponly.com.au. The gap is the difference between the vet’s invoice and the eligible claim benefit under your pet insurance policy. GapOnly® is a trademark owned by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183. GapOnly® is available on eligible claims at participating vets with a pet insurance policy from a GapOnly® pet insurance partner.

    12 - A 5% discount off your second pet insured, 10% discount off your third pet insured, 15% discount off your fourth and subsequent pets insured. For full terms and conditions of this discount, click here

    13 - Policy T&Cs, Booster Care limit, applicable benefit percentage, waiting periods and exclusions apply. Annual excess may apply.

    14 - Policy T&Cs, limits, exclusions and waiting periods apply. Annual excess may apply.

    15 - Depending on the level of cover chosen

    Pet Insurance Australia policies entered into for the first time prior to 8 May 2023 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted, distributed and arranged by PetSure’s Authorised Representative (AR) Pet Insurance Australia Pty Ltd ABN 85 113 507 850, AR 326233 (PIA). Pet Insurance Australia policies entered into for the first time on or after 8 May 2023 and subsequent renewals of those policies are issued by PetSure and promoted, distributed and arranged by PetSure’s AR, PIA. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing, or choosing to continue with the product. the PDS and Target Market Determination available at petinsuranceaustralia.com.au.

    We understand that there are times when our customers may be feeling vulnerable due to a range of factors. In these situations, we are committed to taking extra care and recognise these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations. If you are experiencing vulnerability and would like more information on the extra care we can provide please email us on [email protected]. You can also access our underwriter’s Family Violence Policy here, and their website also contains additional accessible ways you can contact us.

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