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Pet Insurance Australia

A business built on passion

We are a family owned Australian Pet Insurance business, with a long & successful history in the pet industry. Not only do we have years of experience, but we have an international reputation for excellence.

How can you benefit from our services?

Pet Insurance Australia

  • Simple, Flexible and Affordable
  • Years of pet insurance experience
  • Known Internationally
  • Passionate about pets
  • Specialists in Pet Insurance

range of cover options

  • Cover a range of accidental injuries and illnesses
  • Refunded for up to 80% of eligible vet bills
  • Offer preventative care cover

over 18 000 happy customers

“I’d recommend Pet Insurance Australia to anyone with a dog or cat. I’ve been reimbursed for all my vet bills quickly and easily and have only had to pay one $250 excess…



About us

Pet Insurance Australia is a successful family owned Australian Pet Insurance business. As a family, we have a long and successful history in the pet industry. We take pride in the fact that we are not just business owners; we are pet people and pets are part of our daily lives. We believe that being passionate is the key to business success and we’ve delivered exactly that to all our customers.


How Did Our Pet Insurance Story Start?

After many years of being in the pet industry game, we started to realise that pet owners just couldn’t afford the rising cost of vet care. We started to offer to pay for their vet bills to make sure their pets receive the best treatment, not only because we know pets are important to owners, but because we are passionate about our customers and their pets. No animal or person should suffer, because of something as simple as expensive vet care. Receiving the money back was not a priority for us. The health of the pet was far more important.

After a bit of thinking and our unprecedented motivation to always look after our four legged friends, we launched PIA in 2008. Since then we’ve seen concerned expressions about financial worries disappear and relieved smiles appear, witnessing first-hand how beneficial pet insurance could be. Thousands of customers, including you, can now benefit from their pets being insured.

We are Specialists in Pet Insurance

We are pet owners ourselves, so we know the joy our four legged friends can give us as well as the heartfelt pain you experience when you lose them. That is why we focus only on pet insurance to ensure that your pet is always covered in case of an accidental injury or illness.


Our Pet Insurance Cover Options

Accidental Injury Cover

Reimburses 80%*1 of veterinary treatment related to Accidental Injury*2 less your choice of excess per condition claimed.

Accidental Injury + Illness Cover

Reimburses 80%*1 of veterinary treatment related to both Accidental Injury*2 and Illness*2 conditions less your choice of excess per-condition claimed.

Major Medical Pet Insurance Cover

Designed for pet owners who want the cover provided by the Accidental Injury and Illness cover options, but with the added protection of Routine Care Cover.

By choosing a higher excess and sharing more of the vet bill with us, we can reduce your premiums by as much as 50%, but still benefit from comprehensive cover. Reimburses 80%*1 of your vet bill related to Accidental Injury*2 and Illness*2 less a $200 annual excess per condition claimed.

*1 Subject to stated benefit limits, policy terms and conditions and the excess level you have selected.
*2 These are defined policy terms with specific meanings. Please see Part B of the policy document for a definition of the terms.

Our Honesty Policy

We will be honest with you, as we always are and will be, not everything will be covered with all insurance policies. To help you understand the cover that we offer, we have put together some Questions and Answers. A quick guide to help you make a decision that would best fit you and your pet.

We also provide you with our Product Disclosure Statement and Financial Services Guide which we recommend you read, so that you understand what is and isn’t covered.

You’re Always Safe With Us…

Our insurance is:

  • Promoted by Pet Insurance Australia Pty Ltd (AR No. 326233)
  • Underwritten by The Hollard Insurance Company Pty Ltd (AFSL No. 241436), and
  • Administered by PetSure (Australia) Pty Ltd (AFSL 420183).

Hollard is Australia’s leading pet health insurer, with over 18 years of international experience in this area of insurance and currently insures many thousands of pets around the world.

PetSure (Australia) Pty Ltd is Australia’s leading administrator of pet health insurance policies with over 18 years of rich experience in this field and specialises exclusively in pet health insurance administration.