WHAT WE HAVE TO OFFER

Our Pet Insurance Cover Options

PET ESSENTIALS COVER

(Specified Accidental Injury and Illness Cover) ^

  • Submit claims online, via mail, or via GapOnly. GapOnly is available at participating vets.
  • This policy covers specified accidental injury and illness, up to an annual benefit limit of $6,000 (there is a $1,000 annual condition limit, which means your policy will not cover more than $1,000 per condition, per policy period)
  • The benefit percentage is 90% of eligible vet bills for pets younger than 8 years old, and this percentage reduces to 65% for pets older than 8 years or on the renewal after your pet turns 8 years.
  • There is no excess to pay for this policy.
  • $500 sub-limit for emergency boarding.
  • And more...

COMPREHENSIVE COVER

(Specified Accidental Injury and Illness Cover) ^

  • Submit claims online, via mail, or via GapOnly. GapOnly is available at participating vets.
  • This policy covers specified accidental injury and illness, up to an annual benefit limit of $30,000.
  • The benefit percentage is 80% of eligible vet bills.
  • There is an excess of $0 or $100, $200, or $500 per annum for each unrelated condition.
  • This policy also covers tick paralysis up to the $1,000 annual sub-limit, and cruciate ligament conditions up to an annual sub-limit of $4,000.
  • This policy covers consultations, with a sub-limit of $300 per policy period.
  • $1,000 sub-limit for emergency boarding.
  • And more...

MAJOR MEDICAL COVER

(Specified Accidental Injury, Illness and Routine Care Cover) ^

  • Submit claims online, via mail, or via GapOnly. GapOnly is available at participating vets.
  • This policy covers specified accidental injury, illness, and routine care (non-insurance benefit), up to an annual benefit limit of $30,000.
  • The benefit percentage is 80% of eligible vet bills.
  • There is an excess of $0 or $100, $200, or $500 per annum for each unrelated condition.
  • This policy also covers tick paralysis up to the $3,000 sub-limit, and cruciate ligament conditions up to an annual sub-limit of $5,000.
  • This policy covers consultations, with a sub-limit of $500 per policy period.
  • $1,200 sub-limit for emergency boarding.
  • A Routine Care* benefit of $145 is included for Major Medical policy holders.
  • And more...

* Exclusions apply, refer to the applicable Product Disclosure Statement for more information.
^Please note that due to the Annual Condition Limit, there will be a significant portion of the eligible vet bill that you will need to pay yourself in addition to the portion that is covered. This will be at least 10% of the vet expenses for pets younger than 8 years, or 35% for pets older than 8 years and more where the $1000 Annual Condition Limit is reached.
1 Subject to stated benefit limits, policy terms and conditions and the excess level you have selected.
2 These are defined policy terms. Please refer to the Definitions section of the applicable Product Disclosure Statement for more information.
~ Comprehensive and Major Medical Plan Benefit Limits have been designed to provide an amount of coverage that our data shows could be reached in rare circumstances such as complex conditions or multiple significant conditions requiring treatment in the same policy period.

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NON-INSURANCE BENEFIT

What is Routine Care?

Routine Care is a non-insurance benefit provided with Major Medical Cover and will assist towards routine care items such as vaccinations, deworming etc.

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Only pay the gap with GapOnly®

Pet insurance is designed for life’s little surprises and unexpected emergencies. To assist our valued customers with their eligible pet expenses we’ve partnered with GapOnly® to provide a better claims experience. This means that on eligible costs at participating vets, you’ll only need to pay the gap. What is the gap? It’s the difference between the full amount of the vet’s invoice and the amount covered by your pet insurance policy. With less upfront expense, pet parents can focus on the health of their pet, not the cost of treatment. Visit www.gaponly.com.au if you would like to find out more about GapOnly® or contact us on 1800 043 552 if you’d like more information.

*2 Month Offer Terms & Conditions can be viewed by clicking here

Pet Insurance Australia policies entered into for the first time prior to 8 May 2023 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted, distributed and arranged by PetSure’s Authorised Representative (AR) Pet Insurance Australia Pty Ltd ABN 85 113 507 850, AR 326233 (PIA). Pet Insurance Australia policies entered into for the first time on or after 8 May 2023 and subsequent renewals of those policies are issued by PetSure and promoted, distributed and arranged by PetSure’s AR, PIA. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available at petinsuranceaustralia.com.au.

We understand that there are times when our customers may be feeling vulnerable due to a range of factors. In these situations, we are committed to taking extra care and recognise these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations. If you are experiencing vulnerability and would like more information on the extra care we can provide please email us on help@petsure.com.au. You can also access our underwriter’s Family Violence Policy here, and their website also contains additional accessible ways you can contact us.

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