Get the latest Pet Insider Tips & News

Does Pet Insurance Australia pay the vet directly for my pet’s treatment?

Pet Insurance Australia is proud to offer the GapOnlyTM service at participating vets, meaning for eligible treatments, clients will only need to pay the gap between the pet insurance benefit and vet’s invoice. If your current vet is not signed-up to utilise the GapOnlyTM service, clients can send their claim documents by post or lodge their claim via the online Pet Portal. All claim reimbursements are subject to the policy terms and conditions, exclusions, limits and excess.

Write a Reply or Comment Cancel reply

Archives

Terms, conditions, waiting periods and limits apply. Pet Insurance Australia is general insurance issued by the insurer The Hollard Insurance Company Pty Ltd (ABN 78 090 584 473; AFSL 241436) (Hollard), is distributed and promoted by Pet Insurance Australia Pty Ltd (ABN 85 113 507 850; AR 326233) (Pet Insurance Australia) and administered by PetSure (Australia) Pty Ltd (ABN 95 075 949 923 ; AFSL 420183) (PetSure). Pet Insurance Australia acts as an authorised representative of Petsure. Any advice provided is general only. Please consider the Product Disclosure Statement available from www.petinsuranceaustralia.com.au in deciding whether to acquire or continue to hold, Pet Insurance Australia Pet Insurance.

We understand that there are times when our customers may be feeling vulnerable due to a range of factors. In these situations, we are committed to taking extra care and recognise these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations. If you are experiencing vulnerability and would like more information on the extra care we can provide please email us on help@petsure.com.au. You can also access our underwriter’s Family Violence Policy here, and their website also contains additional accessible ways you can contact us.

CALL US FOR A QUOTE