Pet Insurance Australia is pleased to now offer Free 30-day Puppy & Kitten Insurance Cover, directly through select PIA distribution partners. It’s ideal for protecting your puppy or kitten from unexpected injury or illness and those expensive vet bills, all while giving you time to consider which of PIA’s everyday insurance cover options works best for you.

If you’ve already successfully applied for Free 30-day Puppy & Kitten Insurance cover, consider this page a summary of some of the important information from the Welcome Pack we sent you.

What’s covered by PIA’s Free 30-day Puppy & Kitten Insurance Policy?

Please note that definitions of the terms above are provided in the Product Disclosure Statement.

What’s not covered?

Pet conditions such as pregnancy, elective procedures, pet foods/diets, grooming and medical conditions that are present or that you were aware of (or that a reasonable person in your circumstances should have been aware of) prior to the policy Commencement Date or that arise during the applicable Waiting Period are not covered. For more information, please read the Product Disclosure Statement.

How do I make a claim during the 30 day cover period?

Download the special Free 30-day Puppy & Kitten Insurance Cover Claim Form, and follow the straightforward instructions to complete it, sign it and email it to us with all required documentation.

What happens at the end of the Free Cover period?

At the end of the 30 days, you’ll have the option to apply for an everyday PIA pet insurance plan without having to re-sit the Waiting Periods*. This means that any illness conditions that first appeared during the free cover period are unlikely to be considered as a “Pre-existing Condition” (and therefore are likely to be covered by an ongoing everyday PIA policy). To ensure you get these significant benefits when applying for an everyday PIA pet insurance policy you MUST phone one of our friendly call centre agents on 1800 043 552. They’ll help you understand your policy options, help you with your application for everyday PIA cover and ensure continuity of these important benefits for you and your pet.

How do I get in touch with PIA about my 30-day Free Cover policy?

Just email us at freecover@petinsuranceaustralia.com.au or call us on 1800 043 552 if you have any questions at all.

Which Pet Insurance Australia partners currently offer Free 30-day Puppy & Kitten Insurance Cover to eligible applicants?

• Pets Training & Boarding (Berkshire Park, NSW) www.petstrainingandboarding.com.au
• Please note, Free 30-day Puppy & Kitten Insurance Cover is not available to new applicants via the PIA website, or our partners’ websites, at present.

*The standard 6-month cruciate ligament Conditions Waiting Period still applies. However, you can apply to have this waived under certain conditions. Details of this will be issued to you when you start your policy, or you can refer to the applicable PDS available at www.petinsuranceaustralia.com.au.